Insights from a previous staff member, association manager and entrepreneurial leader on what your boss really wants but might not say.
Hello and welcome to JP Moery’s Association Hustle Podcast. Founder of The Moery Company, JP’s mission is to arm today’s associations with insight and strategy to thrive and a progressively complex and competitive business landscape. 21st century associations must move forward with a little bit of hustle and revenue development at their core.
1. As an individual team member, own your career.
Ask yourself these questions from a professional development perspective. Are you training yourself? Are you learning? Are you engaged? Are you participating in professional development opportunities? You own your career, you own the professional development and learning aspect of it.
2. Show up.
“Showing up” now with remote work is a bit more nuanced. Get there early, stay late, be engaged and be totally present. I guarantee you it’s going to resonate with your leadership.
3. Meet the deadline.
I don’t expect perfection, it’s never going to be perfect. When it’s late and not perfect, now we’re really jammed up. Meet the deadlines, discuss them and be clear about them. Your leaders and your team members are depending on you to deliver at a certain time. This also is something that bosses need to recognize. Don’t be late in giving feedback to your team because it’s going to jam them up.
4. Come to me with a problem and a solution.
I realize that everything is not silver spoons, but also come to me with something that can be done to fix it and your role in fixing that issue.
5. I want feedback.
We want feedback just like you do. Clarity is the goal, but let’s discuss how it is delivered. Weekly one on ones or weekly reports are a great opportunity to batch your feedback and batch your progress on certain items.
I believe people primarily first quit the boss, then the job. Most research says that pay is not the main reason why people are dissatisfied, and I think that’s the biggest myth in the association space. Compensation leaks into every career discussion. Be confident that if you deserve compensation adjustments to bring that to the boss, but also be prepared if the answer is no.
7. Self-awareness and corporate awareness.
Your number one priority should be your career, but I also want you to recognize I have to manage 12 to 15 desires, their career trajectory, and make the best call for everybody. The number one way to wear out your welcome is to be a high profile, me, me me attitude.
8. Can-do attitude and a smile.
The best thing I can see from members of my team, what the boss really wants from you is a can-do attitude and a smile. Just a great attitude and a smile. I’m not looking for perfection. I’m not looking for people to hit home runs every day, but effort, positivity and candor are going to take you far.
I hope they’re helpful for you as you continue to grow, improve and excel. Can’t wait till next week on the Association Hustle.
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